Product return is accepted when:
- The product is in its original condition.
- The product packaging has not been opened or unsealed.
- The product in not dirty or corrupted.
Contact our online store to the phone number +30 2310443441 if the product has not been used and is accompanied by all necessary documents that prove the transaction. Since the above conditions are satisfied you will be able to return the product.
Wrong product return
If the product that has been delivered to you is wrong (ie not a product of your order) you may contact our online store to the phone number +30 2310443441 within ten (10) days from its date of receipt to schedule the wrong product's return free of charge (all costs will be borne by the ORGANICBRANDS online store) and agree upon the money return or the delivery of the correct product (including delivery costs).