CERES works towards the following quality goals:
We are transparent regarding our criteria, policies and standard interpretation. Our policies are available to the public and clients do not need to worry about suddenly being faced with new, unexpected requirements.
We strive to deal with your certification request in the shortest possible time.
We endeavor to answer your questions within three business days.
We provide you with the necessary tools to auto-assess your farm's or company's compliance with relevant standards and define corrective measures.
We believe in operator responsibility.
How we seek to achieve these goals:
The CERES management, Ulrich Findel, Dr. Bernhard Schulz, and Albrecht Benzing have many years of experience in international certification work
We work with well trained and independent local staff who are regularly updated.
We continuously adapt and improve our quality management system.
We reduce bureaucratic procedures to the necessary minimum
We seek consistent, impartial, equal treatment for all clients
We are open to new ideas and suggestions for improvement
We have clear procedures for preventing conflicts of interest and discouraging corruption